Terms & Conditions

SolidX Crypto Escrow Service – Terms and Conditions

These terms and conditions (“Terms”) govern the use of the crypto escrow service provided by SolidX (“SolidX,” “we,” or “us”). By using our services, you (“you” or “user”) agree to be bound by these Terms. Please read these Terms carefully.

1. Services OfferedSolidX offers a crypto escrow service, which enables users to conduct cryptocurrency transactions under specified conditions.

2. Account Creation and Verification

2.1. To use SolidX’s services, you must create and verify your account.
2.2. We may require you to provide personal information and documentation for identity verification, in compliance with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations.

3. Transaction Process
3.1. The process for initiating, completing, and finalizing escrow transactions through the platform is as follows: go to and create or join a deal.

4. Fees and Payment
4.1. You agree to pay the fees associated with using SolidX’s escrow services as specified in our fee schedule.
4.2. Fees will be assessed and collected in accordance with our fee structure.

5. Escrow Conditions
5.1. Escrowed funds will be released only upon the successful fulfilment of the conditions outlined in the transaction agreement.

6. Dispute Resolution
6.1. In the event of a dispute between the parties involved in an escrow transaction, you agree to the dispute resolution procedures, mediation, or arbitration, as specified by SolidX.

7. Compliance with Regulations
7.1. You acknowledge and agree to comply with all relevant legal and regulatory requirements, including cryptocurrency laws, tax obligations, and financial regulations.

8. Privacy and Security
8.1. SolidX maintains a privacy policy and implements security measures to protect user data and cryptocurrency assets. Our privacy policy can be found on our website.

9. Liability and Indemnification
9.1. Liability of SolidX and users in various scenarios is outlined in our liability policy. Users are required to comply with indemnification requirements as specified by SolidX.

10. Amendments to Agreement
10.1. SolidX may make changes to these Terms. Any amendments will be communicated to users. Continued use of our services after the notification of changes constitutes acceptance of the amended Terms.

11. Intellectual Property
11.1. SolidX retains all rights to intellectual property related to the escrow service and platform. Users are prohibited from using our intellectual property without permission.

12. Governing Law and Jurisdiction
12.1. These Terms shall be governed by the laws of Estonia. Jurisdiction for legal disputes, if necessary, shall be Harju county court.

13. Force Majeure
13.1. Provisions are included for unforeseen events or “force majeure” circumstances that may affect the operation of the service.

14. Termination of Agreement
14.1. Users can refer to the termination clause in our account termination policy for information on the conditions and procedures for terminating this agreement.

15. Miscellaneous Provisions
15.1. These Terms include provisions for notices, waivers, severability, and the entire agreement clause.

16. Agreement Acceptance
16.1. By using SolidX’s crypto escrow services, you acknowledge and accept these Terms.
These Terms are a legally binding contract between you and SolidX. It is your responsibility to read, understand, and comply with these Terms. If you do not agree with any of these Terms, please refrain from using our services.

For questions or concerns about these Terms, please contact us at
Last Updated: 17.10.2023


Privacy Policy for SolidX Crypto Escrow Service
Effective Date: 17.10.2023

1. Introduction
This Privacy Policy (“Policy”) outlines our commitment to user privacy at SolidX (“SolidX,” “we,” or “us”). We take the protection of your personal information seriously. By using our crypto escrow service, you agree to the terms set forth in this Policy.

2. Information We Collect
2.1. Transaction Information: When you use our escrow service to make cryptocurrency transactions, we may collect transaction-specific data. This data includes transaction history and details but does not include personally identifiable information (PII).

2.2. Cookies and Tracking Technologies: We use cookies and similar technologies to improve your user experience and analyze trends. These technologies do not track your PII.

3. Use of Information
3.1. We use the collected information for the following purposes:
To facilitate and enhance your cryptocurrency transactions
To improve our services
To analyze user behavior and preferences

4. Data Security
4.1. We take data security seriously and employ measures such as data encryption and access controls to protect your information.

5. Sharing of Information
5.1. We do not share your personal information with third parties unless required by law or with your explicit consent.

6. Third-Party Links
6.1. Our services may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review the privacy policies of these third parties.

7. User Rights
7.1. You have certain rights concerning your personal information. If you have inquiries about these rights, please contact us.

8. Changes to this Policy
8.1. We may update this Policy to reflect changes in our practices. Any significant changes will be communicated to users. Continued use of our services signifies acceptance of the updated Policy.

9. Contact Us
9.1. If you have questions or concerns regarding this Policy, please contact us at

10. Compliance with Regulations
10.1. SolidX is committed to adhering to applicable data protection and privacy regulations in the regions we operate.

This Privacy Policy constitutes a binding agreement between you and SolidX. Your use of our services signifies your acknowledgment and acceptance of the practices outlined in this Policy.

Last Updated: 17.10.2023



1. Contact Customer Support:
In the event of a dispute, the first step for any involved party is to contact the customer support team of SolidX at This initial contact should include a detailed description of the issue, relevant transaction details, and any supporting evidence.

2. Mediation and Review:
The customer support team will review the dispute and mediate between the parties involved. They may request additional information and documentation from all parties to better understand the situation.

3. Escalation to Higher Authority:
If the dispute cannot be resolved through initial mediation, it may be escalated to a higher authority within the escrow service for further investigation and resolution.

4. Third-Party Mediation or Arbitration:
If the dispute remains unresolved or if both parties agree to it, the escrow service may suggest or require third-party mediation or arbitration. In this case, a neutral third party will be appointed to make a binding decision on the dispute.

5. Compliance with Legal Requirements:
The escrow service should ensure that its dispute resolution process complies with any legal requirements or regulations applicable in the jurisdiction where it operates.

6. Decision and Fund Release:
Once a resolution is reached, whether through mediation, arbitration, or negotiation between the parties, the escrow service will execute the decision and release the funds to the appropriate party, as determined by the resolution.

7. Communication with Parties:
Throughout the dispute resolution process, the escrow service should maintain clear and transparent communication with the parties involved, providing updates on the status of the dispute and any decisions made.

8. Record Keeping:
The escrow service should maintain detailed records of the dispute, the resolution process, and the final decision in case they are needed for legal or audit purposes.
Last Updated: 17.10.2023



Scroll to Top